Applied for a Vietnam e-visa but got rejected because the system thinks you’re “still in Vietnam”? Don’t worry—you’re not alone! This happens to many people, usually due to delays or technical issues in the immigration department’s data updates. Today, we’ll show you how to resolve this frustrating issue and get your visa approved smoothly!
In short, when you apply for a new Vietnam e-visa, the immigration department checks your entry and exit records. If the system hasn’t updated your departure information, it mistakenly assumes you’re still in Vietnam and rejects your application. Sounds ridiculous, right? But there’s a solution!
What to do if this happens? Contact a professional team immediately and provide complete entry/exit proof!
If you’re unlucky enough to encounter this issue, don’t panic! You need to reach out to a professional visa service team to help you sort it out.
You can contact them via:
Email: info@vietnam-visa.tw
WeChat: vietnam-visa
Here’s what you’ll need to prepare:
Your application reference number, the email used for the application, and your date of birth.
A copy of your most recent Vietnam visa.
Clear photos of your passport’s entry and exit stamps (dates and stamps must be legible).
The professional team will review your documents, communicate with Vietnam’s immigration department, and help update your entry/exit records. This way, your e-visa application can proceed smoothly! Note that additional processing fees may apply.
Can You Apply for a New Vietnam E-Visa While Still in Vietnam? The Answer Is: No!
This is crucial—you must understand this rule! Vietnam’s immigration regulations clearly state that e-visas can only be applied for outside Vietnam. If you’re currently in Vietnam and try to apply for an e-visa, your application will be rejected.
E-visas are designed for travelers to obtain approval before entering Vietnam. So, if you plan to stay long-term, make sure to plan ahead and apply for the appropriate visa type (e.g., work, study) to ensure your stay is legal and hassle-free.
For frequent business travelers or tourists to Vietnam, we strongly recommend applying for an e-visa through a professional visa service to ensure the highest success rate and smoothest process!
Recommended Application Channels:
Online Application: Visit the official website https://www.vietnam-visa.tw/apply/ to apply directly.
Email: info@vietnam-visa.tw
WeChat: vietnam-visa
LINE: https://line.me/ti/p/n
The professional team has extensive experience and can provide the most time- and cost-effective solutions tailored to your needs. Whether you’re traveling for short-term tourism or long-term business, they offer comprehensive support so you can visit Vietnam with peace of mind.
They’re so confident in their service quality that they offer a 100% visa approval guarantee! If your visa application is rejected, they promise a full refund—ensuring you lose nothing.
They use PayPal for payments, guaranteeing that refunds are processed securely and swiftly (within one business day) back to your original payment method. You don’t have to worry about fund safety—they’ve got you covered!
Let the professional team be your trusted partner for traveling to Vietnam. They’ll handle all visa-related issues so you can enjoy a worry-free trip!

Vietnam E-Visa Rejected? It’s Because Your Exit Record Isn’t Updated! Here’s How to Fix It Instantly!